Welcome to this edition of the SoDA Report on Agency Transformation, developed in partnership with Kantata.

We’re thrilled to include this report in a series of other deep dives on timely, targeted issues which impact the companies and people who are creating the future of marketing and digital experiences.

In this edition, we pivot our focus to a pressing theme: Agency Transformation – The Cost of Inaction. In an era defined by economic volatility and rapid market shifts, the imperative for agencies to adapt and innovate has never been more pressing. Amidst these challenges, optimizing operations emerges as a linchpin for sustaining peak performance and profitability. This report embarks on a comprehensive exploration of the multifaceted landscape of transformation within agency frameworks, focusing on key pillars: operations, client relations, talent management, and innovation.

Through insightful articles contributed by DPDK, Koombea, Media.Monks, TUX, and more, our contributors offer invaluable perspectives on driving efficiency and resilience across the agency landscape.

I’d like to thank the Kantata team for their support of SoDA and the SoDA Report series. We hope you enjoy this report and welcome your feedback, ideas, and contributions for future editions.

Lakai Newman, Managing Editor & Head of Production, The SoDA Report